Mystery Shopping and Loss Prevention Solutions

HS Brands International is comprised of the Mershimer Group and Service Sleuth, which combine Mystery Shopping, Loss Prevention, Franchise Royalty Assurance and Market Research to create a one-stop shop for companies who need solutions to existing problems or want to take a preventative approach. Service Sleuth is a mystery shopping company that excels in measuring and improving customer service across all industries through mystery shopping and integrity shopping as well as other effective measurement strategies. The Mershimer Group specializes in taking a proactive approach at preventing loss through proven strategies and tactics within the loss prevention industry. HS Brands is a leader in the loss prevention industry because it provides “tried and true” tactics using cutting edge technology to design programs for its clients that produce results to minimize loss and boost sales.

Mystery shopping videos and Loss Prevention videos

Blog

Tom Mills’ Q2 Address

Tom Mills recounts his time in Las Vegas, upcoming mystery shopping projects and foresees further international expansion in 2012.

HS Brands International and Patty Bray recognized at Cousins Subs’ 40th anniversary conference in Las Vegas!

Patty Bray, HS Brands International Client Service Manager, gave a presentation to Cousin Subs franchisees about their mystery shopping program on Tuesday, May 1st 2012 at the Monte Carlo Hotel and Casino in Las Vegas, NV. Patty Bray was specifically given an award at the end of the conference for all of her hard work and dedication to Cousins Subs and HS Brands International was also recognized as a valued vendor. Talking about the conference, Bray said, “It was great to meet my clients in person and discuss the program. I’m humbled that they thought to recognize me at the conference.”

HS Brands International looks forward to many more years of delivering great customer service to our valued clients, including Cousins Subs. We would like to congratulate Cousins Subs on celebrating their 40th anniversary!

Growing in Nevada – Mystery shoppers needed

Nevada Business is growing rapidly and we need casino editors and Nevada mystery shoppers to help us accommodate the new business! Casino Editor Casino Editors are a highly trained group of people who have a strong grasp of the English language and grammar. Our editors need to understand multi-form reports, the casino and hospitality industries… read more